Privacy Policy

Last Updated: October 13, 2026

At Zavironest, we value your privacy and are committed to handling your personal information responsibly.

This Privacy Policy explains how Zavironest ("we," "us," or "our"), operated by Jiamusi Qianjin District Miaolan Trading Co., Ltd., collects, uses, shares, and protects personal information when you visit zavironest.com, purchase products, or interact with our services.

By using our website, you acknowledge this Privacy Policy. Where required by law, we will seek your consent for specific processing activities.

1. Personal Information We Collect

We collect personal information that is reasonably necessary to provide our products and services.

Information You Provide Directly

When you place an order, create an account, subscribe to communications, or contact us, we may collect:

• Full name

• Email address

• Phone number

• Billing and shipping addresses

• Order and purchase information

• Customer service communications

• Account details, if an account is created

Payment Information

Payments are processed through payment service providers available at checkout.

These providers may collect and process payment card or other financial information required to complete transactions.

We receive information necessary to confirm and manage payments, refunds, and orders.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• IP address

• Browser type and device information

• Operating system

• Website interactions and pages visited

• Referring website information

• Cookie and similar technology data

The information collected depends on the technologies and services enabled on our website.

2. How We Use Your Information

We use personal information for purposes including:

Order Processing and Fulfillment

To process purchases, confirm payments, prepare shipments, provide delivery updates, and manage returns or refunds.

Customer Support

To respond to inquiries, resolve order issues, and provide assistance.

Website Operations

To maintain website functionality, manage customer accounts, improve usability, and analyze site performance.

Security and Fraud Prevention

To detect, investigate, and prevent fraudulent transactions, unauthorized access, and other harmful activity.

Marketing Communications

Where permitted by law, and with consent when required, we may send information about products, promotions, or store updates.

You can unsubscribe from promotional emails by using the unsubscribe link included in those messages or by contacting us.

Legal Compliance

To comply with applicable legal requirements, maintain necessary business records, and respond to lawful requests.

3. Legal Bases for Processing

Where laws such as the GDPR apply, we process personal information on one or more applicable legal bases, which may include:

• Performance of a contract, including order processing and delivery

• Compliance with legal obligations, including tax and accounting requirements

• Legitimate interests, such as maintaining website security, preventing fraud, and improving our services, where those interests are not overridden by your rights

• Consent, where required for marketing, non-essential cookies, or other activities

You may withdraw your consent at any time where processing is based on consent, without affecting the lawfulness of processing carried out before withdrawal.

4. How We Share Personal Information

We may share personal information with trusted service providers when necessary to operate our business.

These may include:

• Shopify, our e-commerce platform provider

• Payment processors and financial service providers

• Shipping carriers and fulfillment providers

• Website hosting, security, and technical service providers

• Customer support and communication services

• Analytics or advertising providers, where enabled and permitted

• Professional advisers or regulatory authorities when legally required

We share only the information reasonably necessary for the relevant purpose.

Some service providers may process information under their own privacy policies and legal responsibilities.

We may also disclose information when required to comply with applicable law, protect legal rights, investigate fraud, or facilitate a lawful business transaction.

5. Shopify Platform

Our online store is powered by Shopify.

Shopify processes certain personal information to provide the technology that supports our store, including checkout, order management, security, and other platform services.

Depending on the Shopify features and privacy settings enabled for our store, Shopify may also process information for additional services.

You can learn more about Shopify's handling of personal information by reviewing its privacy information at:

https://www.shopify.com/legal/privacy

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to support essential store functions and, where enabled, to improve the shopping experience.

These technologies may be used for:

• Maintaining shopping carts and checkout functionality

• Remembering preferences

• Supporting website security

• Measuring website traffic and performance

• Providing personalized content or advertising, where applicable

Where required by law, we request consent before using non-essential cookies or tracking technologies.

You may be able to manage your preferences through our website's cookie controls or your browser settings.

Disabling certain cookies may affect some website features.

7. Advertising and Marketing Choices

If advertising or marketing technologies are enabled, we may use information about website interactions to measure campaign effectiveness or display relevant advertising, subject to applicable law.

You may opt out of promotional emails at any time.

Depending on your location and the features enabled on our website, additional privacy choices may be available, including choices relating to targeted advertising or the sharing of personal information.

You can also contact us at support@zavironest.com to ask about applicable privacy choices.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

Retention periods may depend on:

• The duration of our relationship with you

• Order fulfillment and customer service requirements

• Tax, accounting, and legal obligations

• Fraud prevention and security requirements

• The need to establish, exercise, or defend legal claims

When personal information is no longer required, we will delete, anonymize, or otherwise handle it in accordance with applicable law.

9. Data Security

We take reasonable technical and organizational measures to help protect personal information against unauthorized access, misuse, alteration, loss, or disclosure.

However, no online service or electronic transmission method can be guaranteed to be completely secure.

We encourage customers to protect their account credentials and contact us if they suspect unauthorized activity.

10. International Data Transfers

Zavironest is operated by a company registered in China.

Because we use an international e-commerce platform and may work with service providers in multiple countries, personal information may be processed or stored outside your country of residence.

Where applicable law requires safeguards for international transfers, we will take steps to ensure that appropriate protections are in place.

11. Your Privacy Rights

Depending on your location and applicable law, you may have rights relating to your personal information.

These may include the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate information

• Request deletion of personal information

• Request a copy of certain personal information

• Object to or restrict certain processing activities

• Withdraw consent where processing is based on consent

• Opt out of certain targeted advertising or data-sharing activities, where applicable

• Lodge a complaint with a competent data protection authority

Some rights may be subject to legal limitations or exceptions.

To exercise your rights, please contact us at support@zavironest.com.

We may request reasonable information to verify your identity before processing certain requests.

We will respond in accordance with applicable legal requirements.

12. Children's Privacy

Our website is intended for a general consumer audience and is not specifically directed toward children.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so we can review the matter.

13. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

We do not control the privacy practices of independent third-party websites.

We recommend reviewing the privacy policies of any third-party services you choose to use.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, or legal requirements.

When changes are made, we will update the "Last Updated" date on this page.

Where legally required, we will provide additional notice or obtain consent before making relevant changes to our processing activities.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact:

Store Name: Zavironest

Email: support@zavironest.com

Website: zavironest.com

We will review and respond to privacy-related inquiries in accordance with applicable law.